Tenant Information


Viewings

Please call or email us for further information or to arrange a suitable time to view. We are flexible with our viewing times and will do our best to accommodate potential tenants.

Application Procedure

Once an ideal property has been identified, we require a tenant application to be completed in order that we can obtain financial, personal and professional references. Our application procedure is quick and easy to complete. All you need to do is fill in the relevant application form and we will sort out the rest, making this process smooth and as hassle free as possible.

In order to process the application we will require the following:

  • Reservation Deposit (£150.00 per tenant to secure the property)
  • Completed and signed Tenancy Application Form
  • Photographic identification e.g. passport or driving licence
  • Proof of address e.g. recent bank statement or utility bill
  • Reference from current/previous landlord

Please refer to the Application Form for further information.

Guarantor

In certain circumstances a Guarantor may be required (in the case of student tenancies, it is essential that a Guarantor is provided). Guarantor’s will be required to sign a Guarantee Agreement.

Deposit & Rent

Prior to taking occupation, we will require one month’s rental plus a deposit, which will be equivalent to 4 to 6 weeks rent and payable in advance. Rent will be due monthly by standing order, which we set up for you when you sign your Tenancy Agreement. All our deposit monies will be held with an independent scheme administrator approved by the Scottish Government.

Our tenants have the option of making payments online.

Before You Move In

Arona Properties will require all completed documentation prior to occupancy of the property and hand over of keys. We will compile a photographic inventory showing the property contents and state of repair. In addition, we manage all aspects of transferring the utilities over to the new occupier’s name and meter readings are taken on the day of hand over.

When You Move Out

At the end of the tenancy agreement should a tenant wish to leave the property they must notify us in writing 4 WEEKS prior to vacation. Under the terms of the tenancy agreement, a tenant will be expected to leave the property as it was when occupied. After a full inventory check and property inspection has been carried out, the deposit will be returned within 14 days, providing only that all is satisfactory.